This policy constitute a binding contract under the provisions of the Information Technology Act, 2000, by and between the operator of the website, being Allen Career Institute Pvt. Ltd, a company duly incorporated under the Companies Act, 1956 (hereinafter referred to as the 'ACIPL' or 'Company'), having its registered office at SANKALP" CP-6, Indra Vihar Kota (Rajasthan), India 324005, and You. The Company operates the website estore.allen.ac.in (hereinafter referred to as the 'Website'). Thank you for purchasing from (estore.allen.ac.in). The Company strives to ensure satisfaction with our e-store products. However, should you wish to cancel your order, please carefully review our Cancellation and Refund Policy below:


1. Cancellation Window:
Cancellations are permitted within 30 minutes of the order being placed.

2. Procedure for Cancellation:
To request a cancellation, you must contact our customer support team within the 30-minute window.

3. Cancellation Confirmation:
Customers will receive a cancellation confirmation email or notification once their request is processed.

4. No Refund Policy:
Refunds will not be provided under any circumstances if orders are not cancelled within 30 minutes of the order being placed.

5. Refund:
If you cancel your order within 30 minutes of placing it, the full amount deducted will be refunded to your original payment source within 5-7 working days. Please note that this refund policy only applies to orders cancelled within the specified 30-minute timeframe.

6. Alteration/Changes Fees:
Additional costs may apply for changes or alterations to the address made after 30 minutes of order placement. These costs will be communicated to the customer before any changes are made.

7. Effect of Cancellation:
If a cancellation request is made within the permitted timeframe, the order will be cancelled, and no charges will be incurred.

8. Payment Gateway:
We accept various payment methods through our secure payment gateway, including:
- Credit/Debit Cards (Visa, Mastercard, Maestro, Rupay)
- Net Banking (all major banks)
- Wallets (Paytm, PayUMoney, etc.)
- UPI (Unified Payment Interface)
By using our payment gateway, you agree to these terms and conditions. If you have any questions or concerns, please contact our customer support team.

9. Payment Failure Disclaimer:
In the event of a failed payment transaction through our payment gateway, our website or company shall not be held responsible for any inconvenience or loss incurred. In such cases, please contact your bank or the payment gateway provider you selected to complete the transaction. Our customer
support team will also be happy to assist you with any queries or issues.

By using our payment gateway, you acknowledge that you understand and agree to this disclaimer. We shall not be liable for any damages or losses
resulting from failed payment transactions.

10. Governing Law:
These T&C (and by extension, the Privacy Policy) are governed and construed in accordance with laws of India. By using the Services, you hereby irrevocably consent to the exclusive jurisdiction and venue of courts
in Kota, Rajasthan India, in the event of any disputes arising out of or in
relation to your access to and use of the Services.

11. Contact Information:
If you believe that website has not adhered to this policy, please contact grievance@allen.in. The Company will use commercially reasonable efforts
to promptly determine and remedy the problem. In accordance with Information Technology Act 2000 and rules made there under, the name and
contact details of the Grievance Officer are provided below:
Name: Dhananjay Srivastava
Email: grievance@allen.in

12. Customer Acknowledgement:
After completing a purchase, customers acknowledge they have read and agreed to this policy.

13. Disclaimer:
All policies are subject to change without prior notice. All legal litigations should be under the jurisdiction of Kota, Rajasthan.

✅ Please be advised that all digital products offered by (estore.allen.ac.in) are non-returnable and non-refundable. All sales are considered final upon completion of the transaction.

✅ By proceeding with your purchase, you confirm that you have read, understood, and agreed to this Cancellation and Refund Policy.